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Guided by the marketing, to satisfy the customer is our aim

Publishdate:2019-11-20 Views:401


"Our positioning: focus on cement companies, serve customers with heart", we all read this way at the weekly morning meeting. This is not a slogan, but it is integrated into our blood and practiced in our actions. Every colleague in the company works around our values and service promises. Let's take a look at today's Guohong Star.

At more than ten o’clock in the evening of November, a customer urgently need to be delivered to the customer site due to equipment maintenance. After receiving the customer’s request, Li Qi, the person in charge of the Ministry of Commerce, went through the corresponding procedures as soon as possible and contacted Chen Wenping, the person in charge of the logistics department. After contacting and communicating, the logistics department immediately organized personnel to prepare and deliver the goods. Lu Handong, a college student from the technical department who was studying in the warehouse where he rested in the dormitory, got up immediately after receiving the notice and went to the warehouse for inspection and distribution. Chen Wenping and the customer picked up the truck in the evening and notified the warehouse staff Yu Dihe as soon as possible. Go to the warehouse before 2 o'clock, and after packing the products that the customer needs with Lu Handong, wait for the customer's car to arrive and arrange the delivery.

As the person in charge of the logistics department, Chen Wenping is at home, but cares about her work. She has repeatedly explained that if there is any situation, she needs to report in time, and she will always pay attention to the progress of the warehouse.

After three o'clock in the morning, the warehouse colleagues finally prepared the goods at the fastest speed, loaded the truck, and delivered the invoice to the driver before leaving the car. After six o'clock in the morning, the goods were delivered to the maintenance site smoothly before the customer went to work.


The cement plant operates 365 days a year, and our working hours are not daytime, night, working days, or holidays. As long as there are customer needs, we go all out to meet customer needs, solve customer problems, and realize our value. Our colleagues, whether they are department heads or grassroots colleagues, our work is to be customer-oriented and customer satisfaction as the goal.


In this urgent shipment, our colleagues from the Ministry of Commerce and the Logistics Department have brought into play our fine traditions and embodied our spirit. Our Pifeite people have the drive to endure hardships and stand hard work, the spirit of facing up to difficulties, and the courage to stand up when the company needs it. We are grateful to the colleagues who have paid for this. She (they) are the representatives of many colleagues, and it is us who are silent. Colleagues who pay are taking the road of Piffert. We are using actions to interpret the spirit of Piffert, and we are using actions to implement the purpose of letting customers' equipment operate worry-free.



"Our positioning: focus on cement companies, serve customers with heart", we all read this way at the weekly morning meeting. This is not a slogan, but it is integrated into our blood and practiced in our actions. Every colleague in the company works around our values and service promises. Let's take a look at today's Guohong Star.

At more than ten o’clock in the evening of November, a customer urgently need to be delivered to the customer site due to equipment maintenance. After receiving the customer’s request, Li Qi, the person in charge of the Ministry of Commerce, went through the corresponding procedures as soon as possible and contacted Chen Wenping, the person in charge of the logistics department. After contacting and communicating, the logistics department immediately organized personnel to prepare and deliver the goods. Lu Handong, a college student from the technical department who was studying in the warehouse where he rested in the dormitory, got up immediately after receiving the notice and went to the warehouse for inspection and distribution. Chen Wenping and the customer picked up the truck in the evening and notified the warehouse staff Yu Dihe as soon as possible. Go to the warehouse before 2 o'clock, and after packing the products that the customer needs with Lu Handong, wait for the customer's car to arrive and arrange the delivery.

As the person in charge of the logistics department, Chen Wenping is at home, but cares about her work. She has repeatedly explained that if there is any situation, she needs to report in time, and she will always pay attention to the progress of the warehouse.

After three o'clock in the morning, the warehouse colleagues finally prepared the goods at the fastest speed, loaded the truck, and delivered the invoice to the driver before leaving the car. After six o'clock in the morning, the goods were delivered to the maintenance site smoothly before the customer went to work.


The cement plant operates 365 days a year, and our working hours are not daytime, night, working days, or holidays. As long as there are customer needs, we go all out to meet customer needs, solve customer problems, and realize our value. Our colleagues, whether they are department heads or grassroots colleagues, our work is to be customer-oriented and customer satisfaction as the goal.


In this urgent shipment, our colleagues from the Ministry of Commerce and the Logistics Department have brought into play our fine traditions and embodied our spirit. Our Pifeite people have the drive to endure hardships and stand hard work, the spirit of facing up to difficulties, and the courage to stand up when the company needs it. We are grateful to the colleagues who have paid for this. She (they) are the representatives of many colleagues, and it is us who are silent. Colleagues who pay are taking the road of Piffert. We are using actions to interpret the spirit of Piffert, and we are using actions to implement the purpose of letting customers' equipment operate worry-free.